Ensuring Excellence: Nationwide Waste’s Quality-Certified Approach To Waste Management



Let’s start at the beginning by identifying who sets the standards and requirements for quality certification. International quality requirements are specified globally by the International Organisation for Standardisation (ISO) ISO.org which regularly reviews and establishes international standards for trusted goods and services. ISO defines and sets consistent benchmarks for businesses to achieve these standards, which in turn, fosters trust, ensures reliability, and streamlines decision making for those businesses that are certified. The process of gaining Quality Assurance Certification involves an independent body examining a company’s management systems and certifying that they match the requirements outlined in the ISO standards established by the global community.


Following an international standard does not require you to create a complex set of procedures that will make managing your business’s operations more difficult. Rather, it helps you to monitor and improve every aspect of your operations. Achieving a certain standard to gain certification means that you will also be developing a sustainable management system that is specific to your organisation and improves its functioning. Quality certification is an all-encompassing holistic strategy that touches every aspect of a business and adds assurances and value at every level. By establishing quality assurance procedures within your business, you can not only develop a strong strategy that aligns with your clients and customers, you’ll also be on a path for continuous improvement. Quality is all about supporting practices that will make your business better by always striving to meet quality standards and surpass them!   




Certification in ISO 9001 demonstrates an organisation’s dedication to quality control and ongoing development. It is an indicator that the business has put in place strict quality control procedures that follow globally accepted guidelines. Sound familiar? If you’ve worked with the Nationwide team then you’ll know we focus heavily on our customer experience, leadership engagement, process approach, and continuous improvement. These are just a few of the standards that ISO 9001 specifies for a quality management system. A business that achieves ISO 9001 certification is required to deliver goods and services that satisfy clients while guaranteeing adherence to relevant legal and regulatory obligations. Through ensuring consistent quality and reliability in goods and services, ISO 9001 certification can raise customer satisfaction, lower risks, and improve organisational efficiency. 


The most well-known and reliable quality management standard is ISO 9001. It demonstrates the meticulous dedication to detail that an organisation places on its goods and services. There are a number of key additional benefits: 


  1. A higher likelihood of partnership opportunities and winning contracts: A business can greatly benefit from having ISO 9001 certification when it comes to securing partnerships within the public and private sectors. Certification to ISO 9001 is a powerful indicator of a well-managed and reliable business when it comes to public sector tenders and alliances with other organisations where strong due diligence processes exist. In a similar vein, a large number of private sector companies now require that their suppliers hold an ISO 9001 certification. It shows that all facets of the company value quality and reliability. 


  1. Increased client satisfaction: Monitoring customer satisfaction and addressing concerns is one of the most crucial parts of the ISO 9001 standard. Businesses that hold ISO 9001 certification demonstrate how seriously they take this matter.


  1. More consistent business practices: Clients and customers benefit from the consistency that ISO 9002 brings to a business. It guarantees that organisational procedures are standard and understood, which helps staff be clearer on the tasks involved.

  2. Increased job stability and employee satisfaction: In an organisation with well-defined and well-managed processes, employees are happier and feel more comfortable about their work. Rates of staff turnover can be greatly decreased, saving a business time and money.


  1. Ongoing development and continuous improvement: An effective quality management system offers a strong base upon which regular and annual improvements can be built.


  1. Overall business improvement: The combination of all the advantages of being ISO 9001 certified results in an overall improvement for businesses as a whole. Whether it’s partnership opportunities, client satisfaction, consistent business practices, or employee happiness – these key factors will work together to reduce costs, create a cohesive workplace, and also maintain levels of quality and assurance for the future. 



The globally accepted standard for environmental management systems (EMS) is ISO 14001. Its goal is to clearly establish the recommended procedures for businesses looking to implement an efficient environmental management system (EMS) in order to lessen their environmental impact. It gives businesses a framework for creating and implementing an EMS and continuously enhancing their environmental performance. Organisations can ensure they are taking the right proactive steps to reduce their environmental impact, abide by applicable regulatory obligations, and accomplish their environmental goals. The framework covers a wide range of topics, including waste management, resource utilisation, environmental performance monitoring, and stakeholder engagement in environmental commitments.


FACT: Since its introduction in 1996, ISO 14001 has been adopted by over 300,000 organisations globally!


Why is ISO 14001 so important? Organisations have a critical role to play in an era of increased environmental consciousness and global challenges including biodiversity loss, climate change, and resource depletion. Businesses can address these urgent issues by utilising the systematic approach and recommendations provided by ISO 14001. Organisations demonstrate their commitment to continuous environmental improvement as well as regulatory compliance by embracing this standard. Advantages like decreased waste production, energy conservation, and cost savings are all possible outcomes of this proactive approach to sustainable environmental management.


Meeting the requirements of ISO 14001 can also raise a business’s profile, as it cultivates stakeholder confidence, and is frequently a necessary step in entering international supply chains and commerce. Simply put, an organisation’s commitment to a sustainable future that integrates environmental responsibility with strategic commercial success is demonstrated by ISO 14001 certification and adhering to a strategy of continuous improvement. 



The standards for an occupational health and safety (OH&S) management system are outlined in the international standard ISO 45001. Organisations can enhance their OH&S performance and manage risks with the help of this framework. An organisation’s policy goals, including planning, execution, operation, auditing, and review processes, are all outlined in the standard. Important components include worker participation, hazard detection and risk assessment, emergency preparation, incident investigation, legal and regulatory compliance, and ongoing improvement.


To systematically manage health and safety risks, ISO 45001 uses the Plan-Do-Check-Act methodology. It can be combined with other ISO management system standards and is applicable to businesses of all sizes. The Plan-do-Check-Act cycle is a change implementation methodology consisting of four steps. The PDCA cycle should be repeated again for continual improvement, just as a circle has no end (infinite improvements). 

Source: researchgate.net 


The PCDA model is extremely helpful for businesses that are:

  • Launching a fresh initiative for improvement

  • Creating a fresh or enhanced process, product, or service design

  • Defining a procedure for recurring work

  • Arranging the gathering and examination of data to confirm and rank issues or underlying causes

  • Putting any modification into practice

  • Pursuing ongoing improvement


Applying this model will set you apart from other competitors and increase the overall productivity of your business operations. If an organisation wants to show its dedication to OH&S and prevent workplace mishaps, implementing ISO 45001 can be beneficial because:

  • ISO 45001 is an internationally accepted framework for addressing hazards to occupational health and safety. 

  • It assists businesses to systematically identify risks and put risk management strategies into place, which lowers the number of accidents, illnesses, and injuries that occur at work.

  • Adopting the standard demonstrates to stakeholders – both internal and external – that the company is dedicated to the health, safety, and welfare of its workforce. Reputation, engagement, and retention all rise as a result.

  • Adherence to OH&S rules is mandated by the standard, guaranteeing legal conformance.

  • Additionally, it encourages proactive risk management, which may result in cheaper insurance costs.

Put simply, ISO 45001 helps businesses better safeguard their employees, the business, and their clients and customers through a dedicated focus on OH&S. It provides a framework to systematically manage OH&S risk, reduce workplace injuries, and show commitment to compliance and ongoing process improvements. 




At Nationwide Waste, we know we’re experts in waste management and stand proudly by our promise to help clients connect innovation and progress that solves the challenges of today to make a better tomorrow – for everyone! We are deeply committed to promoting positive change, regardless of the challenges we face. Through our industry leading practices, we are actively paving the way for a society where environmental stewardship and sustainability are given top priority. Well known for being a quality certified waste management company in Melbourne and across Australia, our team inspires others to partner with us by championing the shift from good to great and by having an unrelenting passion for sustainability. 


Nationwide Waste has been a quiet achiever in the waste and services sector since 2004. Our recent achievement in the Telstra Best of Business Awards is testament to the fact that we provide quality, certified waste removal services and are certified for ISO 9001, ISO 14001, and ISO 45001. Providing the best service possible has always been our goal. We make sure that everything we do supports the strategic objectives of our clients, the community, and the environment, and our expertise in quality management plays a huge role. Completing regular certifications is an imperative part of instilling best practices within our organisation and giving confidence to our clients that we are the ideal waste management services partner. 


Reliability is something we place an extremely high priority on at Nationwide. Reliability of our waste management services, like industrial waste collection, bulk waste removal, or timber pallet recycling, reliability of the advice we provide to our clients; or reliability of our team to provide the absolute best level of service. We’re a reliable partner, without a doubt. But we’re also honest: if there’s a bold, impressive statement, we always back it up with real data and proven results! 

Nationwide Waste FACT: 

99% of our services were delivered on time in the last year, with strategies in place to maintain and improve on this.


Our Nationwide systems and team have always performed at an industry leading level, and our achievement of relevant ISO certifications supports this. Here are some of the benefits your business can expect when engaging Nationwide as a waste management supplier:

  • Low error rate

  • Best in class, transparent communications

  • Consistently best in class quality services

  • Reliable service scheduling and delivery

  • Co operative customer relationships

  • Non-conformance analysis and resolution



By partnering with Nationwide Waste, we can take your business to the next level. Our knowledge and expertise in quality and compliance for waste management are industry leading. Whether you need services for commercial pest control services, hazardous waste removal, reportable priority waste removal, soft plastic recycling (stretch wrap recycling, or need advice on the best waste baler (cardboard compactor) to meet your needs – we can help. Whatever your needs, we have the expertise. Get in touch with our team today to discuss quality and sustainability for your business.